Biometric policy

What happens to a child’s fingerprint

The scanner keeps a mathematical template and throws the image away. The template never leaves the till it was captured on. Here is the whole of it, in detail, including how to say no.

Effective 9 September 2026Last updated 9 September 2026

The short version

A pupil enrols one finger, once. From then on any counter in their school recognises them, and they carry nothing that can be lost, lent or stolen.

The scanner produces a mathematical template and discards the image. The template stays on the till device. Matching happens on that device. Only the verdict and a confidence figure travel with the sale. No fingerprint data crosses the network, and we never hold one.

Everything below is the detail behind that paragraph.

What is actually stored

Not a fingerprint. A template: a set of coordinates describing the minutiae (ridge endings and bifurcations) in the ANSI/INCITS 378 format, which is a published standard rather than something we invented.

Captured
A fingerprint image, in memory, for as long as it takes to extract the template.
Kept
The ANSI/INCITS 378 minutiae template, on the till device.
Discarded
The image. It is not written to storage and it is never transmitted.
Sent with a sale
A match verdict and a confidence figure. Nothing from which a finger could be reconstructed.

A minutiae template is not a reversible encoding of a fingerprint. It is not designed to be turned back into an image, and it is not interchangeable with the biometric a phone or a border system holds.

Where it lives, and where matching happens

On the till phone at the school, and nowhere else. Verification is performed on that device: the till compares the finger presented against the template it holds for the pupil the cashier has selected, and acts on the answer.

Not on our servers. We do not receive, store or back up biometric templates.
Not shared between schools. A template enrolled at one school is not visible to another.
Not a search. The till verifies one pupil against one template. It does not identify an unknown finger against a database of people.

The alternative

A QR wristband. It works at every counter that a fingerprint works at, enforces the same daily cap, and produces the same itemised feed.

It is the fallback for a finger that will not read, the option for a family that declines enrolment, and the route back to normal for anyone who withdraws consent. A pupil using a wristband is not treated differently at the counter.

Re-enrolment and who can do it

Fingers change. A cut, a burn, growth over a school year, and a template that used to read well can stop. Recapturing it is deliberately not a routine counter task.

Behind the student's PIN. Re-enrolment happens from the student lookup screen and requires the PIN. A cashier cannot do it alone.
Immediate everywhere. The new template works at every counter in the school straight away; the old one is replaced, not kept alongside.

When it is deleted

On withdrawal of consent. Immediately, and we will confirm it in writing if you ask.
When a pupil leaves the school. confirm the trigger and the window for this
When the account is closed. Along with the child record it belongs to.
When a till is decommissioned. confirm the wipe procedure for a retired or lost device

There is no archive copy to delete, because there was never a copy anywhere else.

Accuracy, and what happens when it is wrong

The reader is configured to a false-match rate of roughly 1 in 100,000. That is the figure quoted on the home page and it describes how often a finger is accepted as someone it is not.

A false rejection, the pupil's own finger not reading, is the common failure, and it is a nuisance rather than a risk. The counter falls back to the wristband, and a template that keeps failing gets recaptured.
A false match would charge the wrong pupil. Every purchase is itemised in the parent's feed with the counter and the time precisely so that this is visible, and a wrong charge is corrected in the wallet.
The cap holds regardless. Even a mis-recognised pupil cannot spend past the daily cap set for the wallet the till is charging.

Your rights over this data

A biometric template is personal data under the Data Protection and Privacy Act, 2019, and the rights in our privacy notice apply to it in full, including the right to ask what is held, to have it deleted, and to complain to the Personal Data Protection Office.

For anything specific to enrolment, write to info@sendipay.net. Schools can raise a device or counter question at info@sendipay.net.

Changes to this policy

If anything in this document changes, whether that is where a template lives, what crosses the network or who can re-enrol, we tell affected parents in the app before it takes effect. This is not a policy we will quietly amend and re-date.

Questions about this document
Write to info@sendipay.net. That is the address for all of it - a parent's question about a wallet, and a school's about a counter or a settlement.